Your tracking number is sent to you by email as soon as your order ships. Check the inbox of the email address you used at checkout, and your spam folder if you do not see it.

Once you receive your tracking number, it may take some time before the carrier activates it and the first scan appears. If the tracking shows no information yet, wait and check again later.

If you have any questions about your order or your delivery, write to us at contact@orthava.com and we will help you.